Privacy Policy for Cinnamon Girl Clinic Inc.

Last Updated: September 4, 2025

Cinnamon Girl Clinic Inc. (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your information, including information related to our SMS and other A2P (Application-to-Person) messaging services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, mailing address, email address, phone number.

  • Demographic Information: Age, gender, and other relevant details.

  • Appointment and Treatment Information: Appointment history, treatments received, and preferences.

  • Payment Information: Credit card number, billing address, and related payment details.

  • Photographs: Before-and-after photos for documentation or promotional purposes (with explicit consent).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: Scheduling and managing appointments, delivering treatments, and handling client requests.

  • Communications: Sending appointment confirmations, reminders, follow-up messages, and other service-related updates.

  • Marketing & Promotions: With your consent, sending promotional offers, news, and educational information by email, SMS, or other channels.

  • Billing & Administration: Processing payments, managing accounts, and fulfilling administrative requirements.

  • Quality Improvement: Enhancing our services, staff training, and customer experience.

3. A2P Messaging (SMS/MMS/WhatsApp)

  • By providing your phone number, you consent to receive text messages from Cinnamon Girl Clinic related to appointments, reminders, and promotional offers (where permitted).

  • Message frequency may vary depending on appointment scheduling and promotional campaigns.

  • Standard message and data rates may apply, depending on your carrier plan.

  • You may opt-out at any time by replying STOP to our messages. After opting out, you may continue to receive service-related communications as required (e.g., billing, legal notices).

  • For help, you may reply HELP or contact us directly at info@cinnamongirlclinic.ca.

4. Information Sharing

We may share your personal information only in the following circumstances:

  • Service Providers: With third-party vendors that support services such as appointment booking, payment processing, or messaging platforms.

  • Legal Requirements: To comply with applicable laws, regulations, or legal requests.

  • Business Transfers: In connection with a merger, acquisition, or sale of business assets.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.

6. Your Choices & Rights

You have the following rights regarding your personal information:

  • Access and Correction: Request access to or correction of your information.

  • Marketing Opt-Out: Unsubscribe from promotional emails or texts at any time.

  • Consent Withdrawal: Withdraw your consent to our collection and use of your information, subject to legal and contractual limits.

7. Changes to This Policy

We may update this Privacy Policy periodically. The revised policy will be posted on our website with an updated effective date.

8. Contact Us

For questions or concerns about this Privacy Policy, please contact us:
📧 info@cinnamongirlclinic.ca